Privacy Policy

At Parking Pro, we are committed to respecting your privacy. This policy is designed to help you understand how we collect, use, and share information that we collect through the Parking Pro websites, mobile applications, and other services we operate. Because we are an internet company, some of the concepts below are a little technical and can be confusing, but we have tried our best to explain things simply and transparently. 

What information we collect

You may be asked to provide personal information anytime you interact with us or one of our affiliates, such as when you use one of our mobile apps. The types of information we collect depends on how you use our services. We collect information in a few diverse ways:

When you sign up for or use Parking Pro you voluntarily share certain information including your name, telephone number, email address, payment card information, vehicle information, and any other information you give us. When you use Parking Pro to make a parking transaction, we collect information related to the transaction, such as the parking facility, date and time of arrival and departure, services purchased, location information, and other transactional data. You may also have the option to share other information about yourself such as your gender, age, and preferred language.

We may collect your information when a third-party provides your information to us to use our services. For example, your friend may provide us with your license plate number if she pays to park your car using her Parking Pro account. If your employer has a business account with Parking Pro, your employer may provide us information necessary to set up your account.

When you use a website, mobile application or other internet service, certain internet and electronic network activity information gets created and logged automatically. This is also true when you use Parking Pro. Here are some of the types of information we collect:

· Internet or other electronic network activity information, such as information about your interactions with our Services. This includes information about the content you view, the time you spend viewing the content, and the features you access on the Services that we collect using cookies, pixels, and other technologies.

· Identifiers, such as your Internet Protocol (IP) address, device identifiers (including the manufacturer and model), and Media Access Control (MAC) address.

· Geolocation data, such as where you are located when you use our Services; and

· Standard server log data, such as your application version number, computer type (Windows or Macintosh), screen resolution, operating system, browser type and version, and the date and time of your visit.

We may also aggregate or de-identify the information described above. Aggregated or de-identified data is not subject to this policy.

We collect and use your information so that we can operate effectively and provide you with the best experience when you use our app and/or web products.

We may share the information we collect with:

We share information within the Parking Pro family of companies that help us provide our services or conduct data processing on our behalf. If we were to engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this policy, we would share your information with a party involved in such a process (for example, a potential purchaser).

We rely on third parties to perform a few contractual services on our behalf. To do so, we may need to share your information with them. For example, we may rely on service providers to enable functionality on our Services, to provide you with relevant content (including advertisements), to process your payments, and for other business purposes.

We share your information with our municipality and other business partners with whom we have a contractual agreement in order to provide services to you. For example, our partners will have access to your vehicle information for parking enforcement purposes. By purchasing or reserving parking through the Services, you understand and direct us to share your vehicle, and other personal information with whichever of our partners controls the parking inventory that you are purchasing or reserving.

Our clients frequently contract with third-party companies to enforce parking regulations and their parking facilities. We may share your license plate number with relevant parking enforcement companies to confirm that you have paid to park at the facility.

We may share information with law enforcement agencies and/or the judicial system to confirm or dispute a traffic citation issued to you. We may also disclose information if we believe that disclosure is reasonably necessary to comply with a law, regulation, or legal request; to protect the safety, rights, or property of the public, any person, or Parking Pro; or to detect, prevent, or otherwise address fraud, security, or technical issues.

We may share your information other than as described in this policy if we notify you, and you agree.

We may share your information with third parties to enable you to sign up for or log in to Parking Pro, or when you decide to link your Parking Pro account to those services.

We process and store personal information inside and outside of the United States, including in countries that have privacy protections that may be less stringent than your authority.

Although we take steps to safeguard personal information, no practices are 100% secure, and we do not guarantee the security of your information.

Children under 16 are not allowed to use our services. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.