Frequently Asked Questions

The app might not be working because its under maintenance or due to low cell reception. Another reason why our app isn't working might be due to a bug in the app or if your device isn't compatible with your device.

You may not be able to login into your account if you get your password/username wrong. If this isn't the case, then it may be due to A bug in the system and we will fix it as soon as possible! 

Head over to our customer service where one of our employees will be waiting to assist you in your needs.

Premium might not be working because of a bug or you because you didn't pay the monthly payment. If you payed your monthly payment, then come talk to our customer service for further assistance. 

We get our info from the Parking pro satellite. 

Absolutely! You may choose your form of payment when first making your account. OR you may choose your form of payment in our settings tab.